Information Center

Serkios is the digital marketplace for the paper industry. Through our people and technology, we enable profitable growth for our customers by delivering liquidity and supply chain solutions. Serkios makes it fast and easy to buy, sell, and ship industrial pales in Europe.

We sell prime, and secondary materials, along with recyclables. Our prime material comes from the original manufacturers. We buy direct from vetted and approved global manufacturers. Our excess prime is also prime material, and it comes from our large “circulating” supplier base. This is material for which its current owner doesn’t currently have a need but has no defects. Secondary material comes from our entire supplier base. It has some defects, but some buyers will have a use for it. This material is sold “as-is”, it’s priced accordingly.

Serkios primarily buys, sells, and ships Kraft Paper, Greaseproof, Glassine, Baking, Cartonboard, Kraftliner, Testliner, Corrugating Medium, Tissue and treatments of each. Serkios works with a variety of shapes: reels, sheets as well as recyclables. Contact Serkios for any paper needs, as we can help with all papers, even if it’s not listed above.

We are passionate about making things simpler. The time and resources lost today in the paper marketplace that was experienced firsthand by our founders was simply not good enough – we had to do something. We also wanted to create a viable marketplace for prime and secondary papers. And now, recyclables!

We are an e-commerce company and have supplier, seller, and freight relationships thoughout Europe.

We do not have any warehouses, processing equipment, or stock inventory.

We include a mark-up on the items that we list. Our goal is to provide sellers a better return than they can get from traditional sales methods. For buyers, our goal is to provide them with an easy-to-use service that delivers better value than market, with more manageable lot sizes and much faster lead times.

Yes. As part of our white glove service, Serkios will arrange freight. If pickups are available for an order, buyers can arrange their own freight when requested.

We accept credit cards including VISA, Mastercard, and American Express. We also allow buyers to apply for credit online. If buyers are more comfortable completing transactions offline, they can contact us at +39 063224068. We can accept ACH payments offline.

Anonymity of buyers and sellers is of paramount importance to Serkios, and we do everything in our power to preserve it. During the purchase/sale negotiation, Serkios serves as the contact for both buyers and sellers. When we onboard sellers we ask them to specify if they will allow pickups from their facility. We also ask them to specify whether they will deliver. If there are concerns about buyers and sellers being able to identify each other, either party can request that Serkios arrange the freight.

Serkios handles all disputes between buyer and seller. Contact us immediately at +39 063224068 or email info@serkios.com. We will work with the seller to make it right for you.

Please contact us immediately at +39 063224068 or email info@serkios.com. Please provide your order number and date of purchase. We will make it right for you.

We have the capability to transact in most currencies.

Yes, materials sold on our site that has a warranty maintains its status. You can think of Serkios as a distributor. Warranties pass through us just like any other distributor. All secondary materials are sold as is and are clearly promoted and sold as such.

Our process is similar to most resellers. If you have a warranty claim, please provide us the invoice and associated documentation. We will then manage the process for you and provide a resolution.